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Booking
How do I book a ride with Aovniq?+

Use our online booking system — enter your pickup, destination, date and time, choose your vehicle and confirm. You’ll receive instant confirmation and a fixed price up front. You can also email us at tamindag92@gmail.com.

How far in advance should I book?+

We recommend booking at least a few hours ahead, and earlier for airport transfers or group travel. For last-minute journeys, get in touch and we’ll do our best to accommodate you.

Can I book multiple stops or a full day?+

Absolutely. Choose “By the hour” or “Day tour” when booking and your chauffeur will stay on standby for as long as you need, with as many stops as you like.

Pricing
Are your prices really fixed?+

Yes. The price you’re quoted at booking is the price you pay. No surge pricing, no meters, no hidden fees — ever.

How is pricing calculated?+

Transfers are priced by route and vehicle; hourly hire is charged per hour with a two-hour minimum. You’ll always see the full fixed fare before you confirm.

Is gratuity included?+

There’s no obligation to tip — our pricing is all-inclusive. If you’d like to recognise exceptional service, it’s always appreciated but never expected.

Your journey
What happens if my flight is delayed?+

We monitor your flight in real time and adjust your pickup automatically. Every airport transfer also includes one hour of complimentary waiting time.

Do you provide child car seats?+

Yes. Safe travel with children is a priority — just let us know their ages during booking and we’ll fit the appropriate seats free of charge.

Are your drivers licensed and insured?+

Every Aovniq chauffeur is fully licensed, insured and professionally vetted, and each vehicle is maintained to the highest standard.

Which cities do you operate in?+

Aovniq currently operates in Edinburgh (Scotland), Florence (Italy), Sri Lanka and Melbourne (Australia), with further destinations launching soon.

Orbit Rewards
What are Orbit Rewards?+

Our loyalty programme. Every journey earns Orbit Credits that can be redeemed toward a discount on future space-travel experiences through our partners. The more you ride, the closer you get to the stars.

How do I join Orbit Rewards?+

Every guest is automatically enrolled — simply book with Aovniq and your credits begin accruing. Contact us any time to check your balance.

Still have a question?

Contact us →